Contact Us

Don’t be shy… get in touch!

Where are we located?

The majority of our places are based in sunny Southsea, a glorious coastal town in the city of Portsmouth.

We also have a beautiful cottage in Waterlooville, nearer more rural activities, but still just 15 mins into Portsmouth.

Our team is based in Portsmouth and we are on-hand in case you need us and being a Southsea local myself, I’m always happy to give you recommendations of places to go!

Contact Us

Still not quite ready to make a booking? No problem, you can contact us by phone, email or using our contact details below with any queries and we’ll get back to you within 24hrs

Get in touch

Phone: 0239216 0629

Office Hours

Mon-Sun: 10:00 – 19:00

Frequently Asked Questions

There’s no such thing as a stupid question… Check out our FAQs and if you can’t find the answer give us a shout!

There’s so much to mention! You can find out on each individual place to stay, but we’ll give you a quick lowdown: In the bedroom(s): All the usual, linen, duvet and pillows – plus a hairdryer.

  • Bath and hand towels, shampoo, conditioner, body wash, hand wash and toilet roll.

  • All the essentials to get you started, including: Tea, coffee, sugar, crockery, cutlery, pots and pans, glasses and mugs, washing up liquid, sponge and cloth, surface cleaner and laundry detergent/softener.

In general:
  • Parking, free WiFi, TV with freeview or similar, Google Mini or Alexa, Books/Games – plus regular housekeeping for stays of 2 weeks or more.On request: Travel cot, highchair, baby/toddler toys, air con/fan, extra blankets/pillows and additional housekeeping.

The last thing we want you worrying about is additional parking costs and where the nearest carpark is, so for properties based within parking permit area (which is most of them), we provide you with free parking permits for your stay*. We also provide you with information on where you can park which is sent out a few days before your arrival. 

Depending on which property you are staying in we will either apply an electronic parking permit remotely, or we will leave paper permits in the property for your arrival. If it is the latter, you need to scratch off your arrival date and time and place the permit on your dashboard. These are good for 24hrs, so will need to be replaced daily. 

*The maximum amount of permits supplied per day will depend on the property size. Additional permits can be purchased at a cost of £3 each.

All our properties are self-check-in with keys places in a lock box outside the property. The full address and check-in instructions will be sent to you via email within the 24hrs before your arrival.

This will depend on other bookings we have and the availability of our cleaning team (as it would mean a change in schedule for them) but we will do our best to accommodate you if we can. There will be an additional cost of between £15-30 per hr depending on the property and availability cannot be confirmed until the day.

As these are private accommodations within residential areas it is difficult for us to arrange this without it getting in the way of incoming/outgoing guests or residents in the building. If you are booking a studio at Ferryman Apartments, you can leave your luggage in a cupboard in the lobby at your own risk, but we cannot offer this at other properties. Instead you may want to try: as they offer places in Southsea to leave luggage from £5 per day.

Yes, we know it’s a pain to have to lug too much from home. We have highchairs, travel cots and some toys to keep toddlers entertained. Just let us know in advance if you wish to book these for your stay as we have a limited supply.

The prices quoted on the website already take length of stay into consideration and offer discounts accordingly, however we may be able to offer further discounts in certain scenarios, such as bookings longer than 1 month or ongoing Mon-Fri bookings. In these cases it’s best you get in touch with your requirements and we will take it from there.

Can't find the answer to your question?

You can find the rest of our FAQs below.